Return-Path: <> Received: from compute5.internal (compute5.nyi.mail.srv.osa [10.202.2.45]) by sloti16t16 (Cyrus git2.5+0-git-fastmail-9761) with LMTPA; Sun, 09 Mar 2014 08:12:21 -0400 X-Sieve: CMU Sieve 2.4 X-Spam-score: 0.0 X-Spam-hits: ALL_TRUSTED -1, BAYES_00 -1.9, LANGUAGES en, BAYES_USED user, SA_VERSION 3.3.2 X-Spam-source: IP='195.140.195.194', Host='unk', Country='FI', FromHeader='com', MailFrom='unk' X-Spam-charsets: plain='us-ascii' X-Resolved-to: hendry@fastmail.fm X-Delivered-to: hendry@fastmail.fm X-Mail-from: Received: from mx1 ([10.202.2.200]) by compute5.internal (LMTPProxy); Sun, 09 Mar 2014 08:12:21 -0400 Received: from nyssetulee.iki.fi (nyssetulee.iki.fi [195.140.195.194]) (using TLSv1.2 with cipher ECDHE-RSA-AES256-GCM-SHA384 (256/256 bits)) (No client certificate requested) by mx1.messagingengine.com (Postfix) with ESMTPS id 9129CF20012 for ; Sun, 9 Mar 2014 08:12:20 -0400 (EDT) Received: from out3-smtp.messagingengine.com (out3-smtp.messagingengine.com [66.111.4.27]) by nyssetulee.iki.fi (8.14.8/8.14.4) with ESMTP id s29CCFw5000812 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-GCM-SHA384 bits=256 verify=NO) for ; Sun, 9 Mar 2014 14:12:17 +0200 (EET) Received: by gateway1.nyi.mail.srv.osa (Postfix) id 6C11820BC6; Sun, 9 Mar 2014 08:12:10 -0400 (EDT) Date: Sun, 9 Mar 2014 08:12:10 -0400 (EDT) From: MAILER-DAEMON@messagingengine.com (Mail Delivery System) Subject: Undelivered Mail Returned to Sender To: hendry@iki.fi Auto-Submitted: auto-replied MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="0847520B42.1394367130/gateway1.nyi.mail.srv.osa" Message-Id: <20140309121210.6C11820BC6@gateway1.nyi.mail.srv.osa> This is a MIME-encapsulated message. --0847520B42.1394367130/gateway1.nyi.mail.srv.osa Content-Description: Notification Content-Type: text/plain; charset=us-ascii This is the mail system at host gateway1.nyi.mail.srv.osa. 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The mail system : host cluster1.eu.messagelabs.com[193.109.254.67] said: 550 Invalid recipient (#5.1.1) (in reply to RCPT TO command) --0847520B42.1394367130/gateway1.nyi.mail.srv.osa Content-Description: Delivery report Content-Type: message/delivery-status Reporting-MTA: dns; gateway1.nyi.mail.srv.osa X-Postfix-Queue-ID: 0847520B42 X-Postfix-Sender: rfc822; hendry@iki.fi Arrival-Date: Sun, 9 Mar 2014 08:12:09 -0400 (EDT) Final-Recipient: rfc822; bbc_faq_website@bbc.co.uk Original-Recipient: rfc822;bbc_faq_website@bbc.co.uk Action: failed Status: 5.0.0 Remote-MTA: dns; cluster1.eu.messagelabs.com Diagnostic-Code: smtp; 550 Invalid recipient (#5.1.1) --0847520B42.1394367130/gateway1.nyi.mail.srv.osa Content-Description: Undelivered Message Content-Type: message/rfc822 Return-Path: Received: from compute6.internal (compute6.nyi.mail.srv.osa [10.202.2.46]) by gateway1.nyi.mail.srv.osa (Postfix) with ESMTP id 0847520B42 for ; Sun, 9 Mar 2014 08:12:09 -0400 (EDT) Received: from web4 ([10.202.2.214]) by compute6.internal (MEProxy); Sun, 09 Mar 2014 08:12:09 -0400 DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; d= messagingengine.com; h=message-id:from:to:mime-version :content-transfer-encoding:content-type:in-reply-to:references :subject:date; s=smtpout; bh=4RenaHGH5vH4BXgXY6fEzTNvqYo=; b=Tsq uoRx+HK0+JDNvF9tR/iG5lyiCE9xhrbHoviiPvEQQeS7jnS7OI5NLsBAzq4MKqCL B5cqMauhhImGjwUg/GRacw5/XaYdJYehA8Dvun0h0z0ITXtCwZQE1ohbnpjHf0Zk CP04qXjIINHJDD/GFlfqHshvOKY4pgR0/bRiCqWI= Received: by web4.nyi.mail.srv.osa (Postfix, from userid 99) id DFED5102477; Sun, 9 Mar 2014 08:12:08 -0400 (EDT) Message-Id: <1394367128.28017.92313081.261654C6@webmail.messagingengine.com> X-Sasl-Enc: N2+wsliwkbcIJxFhP08h70DSHBqWNrdOHjDycDyK9EK0 1394367128 From: Kai Hendry To: bbc_faq_website@bbc.co.uk MIME-Version: 1.0 Content-Transfer-Encoding: quoted-printable Content-Type: text/plain; charset="UTF-8" X-Mailer: MessagingEngine.com Webmail Interface - ajax-4527a23f In-Reply-To: References: Subject: Re: BBC Audience Services - Case number CAS-2586580-DKLK6N Date: Sun, 09 Mar 2014 20:12:08 +0800 Hi Ms Gibson, Could you please show my original complaint in the reply? I can't see any record of it. I wish you considered using HTML video instead of Flash video. http://r2d2.webconverger.org/2014-02-22/BBC_news_crashing_ads.html Kind regards, On Fri, Mar 7, 2014, at 05:05 PM, bbc_faq_website@bbc.co.uk wrote: > Dear Mr Hendry >=20 > Reference CAS-2586580-DKLK6N >=20 > Thanks for contacting us about video advertising before a video clip. >=20 > We are currently seeking to improve our delivery system to limit users=E2= =80=99 > exposure to repetitive advertising. We are also examining technical > means of ensuring short clips are preceded by short adverts or no > advertising at all. >=20 > I appreciate your concern and can assure you that the issue is being > addressed. >=20 > I very much hope you will continue to enjoy using our website. >=20 > Thanks once again for takign the time to >=20 > Kind Regards >=20 > Marie-Therese Gibson >=20 > BBC Audience Services >=20 > www.bbc.co.uk/faqs/ >=20 > NB This is sent from an outgoing account only which is not monitored. > You cannot reply to this email address but if necessary please contact > us via our webform quoting any case number we provided. --0847520B42.1394367130/gateway1.nyi.mail.srv.osa--